Frequently asked Questions
About Equibit Exchange
EquiBit Exchange is a horse bit rental service designed to help riders find the right bit without the cost and frustration of buying bit after bit.
Instead of committing to an expensive bit that may not work for your horse, EquiBit Exchange lets you rent, ride, evaluate, and exchange different bits so you can make a more informed decision.
We offer riders access to a variety of bit styles, sizes, and materials, giving you the opportunity to see how a bit performs in real riding situations with your own horse.
Our goal is simple: make finding the right bit easier, more affordable, and less of a guessing game.
Finding the right bit can take some trial and error—and buying multiple bits that don't work can get expensive quickly.
EquiBit Exchange lets you try before you buy. Instead of spending hundreds of dollars on a bit your horse may not like, you can rent a bit, ride in it, and evaluate how your horse responds in real-world riding situations.
Renting allows you to:
- Try different bits without purchasing each one
- Save money on expensive trial-and-error purchases
- Swap for another bit if your first choice isn't working
- Evaluate the bit with your own horse, rather than relying solely on someone else's experience
- Buy with confidence when you find an option that works for you and your horse
EquiBit Exchange is for riders who want to make more informed decisions about their horse's bit without spending a fortune on trial and error.
We're here for:
- Riders trying to find a bit that works for their horse — especially when their current bit isn't giving them the communication or comfort they're looking for.
- Riders who want to experiment with different mouthpieces, materials, styles, or bit designs before committing to a purchase.
- Budget-conscious equestrians who don't want to buy multiple expensive bits that may end up sitting in the tack room.
- Trainers and professionals who want access to different options when working with horses with different needs.
- Competitive and recreational riders alike who want to evaluate a bit in their own riding environment.
- Anyone who's ever thought, "Maybe my horse would go better in something else..."
Rentals and Exchanges
1. Browse Our Collection
Explore our selection of equestrian bits and find options that may suit your horse’s needs and your riding goals.
2. Choose Your Bit
Select the bit you’d like to try and place your rental order through our website.
3. Receive It at Your Doorstep
We’ll carefully package and ship your bit directly to you so you can try it at home or at the barn.
4. Try It With Your Horse
Take the time to evaluate how the bit works for your horse during appropriate use. Every horse is different, and finding the right option can take some trial and error.
5. Return Your Rental
When your rental period is over, follow our return instructions to send the bit back to EquiBit Exchange.
6. Find Your Perfect Fit
Use what you’ve learned from your rental experience to make a more informed decision about which bit is right for your horse.
Bit rental subscriptions run 30 days from the time you receive your bit! You are welcome to keep the bit for as long as you would like to but subscriptions will auto renew every 30 days.
Absolutely! We actually recommend creating a bundle of 2-5 bits to try and then you have the option to return them all and exchange for a different bundle, keep them another month or buy out the bits you like best!
Yes! You can exchange your bit any time but exchanging it will start a new 30 day rental period.
Easy! Just return to your member login portal and select which bit you would like to buy out so we know it’s not making the return trip back to us! It's as simple as that!
Yes absolutely! You are welcome to return the bit early although you will still be charged the full monthly subscription cost.
No problem, your subscription will auto renew for another month and will discontinue when you ship the bit back to us. We will also send you email notifications when your subscription is almost up to help stay on track!
Once your bit arrives, remove the Equibit tag and keep it with the provided shipping materials to make the return process as easy as possible. Then, you're ready to start trialing in your bit!
Pricing and Memberships
Our bits are all priced at $30 per rental but the more you bundle the more you save!
At any point you can login to the member portal, ship the bits back or buy them out and cancel your subscription!
Your subscription will auto renew every 30 days until you buy out the bits or return them back to us!
Easy! Send it back to us! We have included a free return shipping label to make returns as smooth as possible!
Cleaning and Sanitizing
Each bit is thoroughly cleaned using warm water, a mild detergent, and soft brushes designed to remove visible organic material without damaging the finish. To read more about our Biosecurity protocol click here.
Once cleaned, every bit is completely immersed in Rescue™ Accelerated Hydrogen Peroxide disinfectant for the manufacturer's recommended contact time.
Rescue™ is an EPA-registered disinfectant widely used in veterinary hospitals, animal shelters, and equine facilities. It is effective against a broad spectrum of bacteria, fungi, and viruses while remaining compatible with stainless steel, titanium, and many other materials commonly used in horse bits.
Before a bit is approved for rental, it undergoes one final inspection to verify that it is:
- Clean
- Properly disinfected
- Free from visible defects
- Fully functional
- Completely dry
- Ready for use
Every processed bit is documented as part of our quality assurance program.
We take every precaution to minimize cross-contamination between horses and follow careful cleaning and sanitation practices. If you have any questions about our practice, please don't hesitate to reach out. Ultimately, we want you to feel comfortable and confident in your decision, so choosing to rent a bit for trial is at your own discretion.
Choosing the Right bit
Choosing the right bit for your horse involves many factors, and working with a professional bit fitter can help guide you toward the best options. Ultimately, bit selection is a personal decision based on your horse’s individual needs and preferences. The best way to discover what works for your horse is to try different options and see what they respond to best!
Damage and Wear
Minor surface marks and signs of use are expected when trialing a bit. The amount of wear may vary depending on the type of metal and material the bit is made from. At EquiBit, we understand that bits are meant to be used, and we expect a small amount of normal wear with each rental.
We understand that accidents can happen! If your horse damages the bit beyond what is considered normal wear and tear, you will be responsible for the full purchase price of the bit. If damage occurs, please contact us as soon as possible so we can help you navigate the next steps.
Please contact our customer service team immediately and we will be happy to help!
If a bit is lost, you will be charged the whole price of the bit less the rental fee.
We recommend:
- Storing bits in a secure tack area
- Using our packaging for safe returns
Shipping and Returns
We ship quickly so you can start testing right away!
- If the bit is in our inventory, it will ship within 1-2 business days.
- If a bit is currently out on rental, we’ll notify you as soon as it becomes available so you can complete your rental.
Easy! We include a prepaid return shipping label with every rental to make returns as simple as possible. When you’re ready to return your bit, simply place it in its original packaging along with the EquiBit tag, attach the prepaid return shipping label, and drop it in your mailbox. That’s it — hassle-free returns!
Nope! We have that covered for you with the prepaid return shipping label.
If you lose the return label just login to your member portal and print a new one.
No problem, from your member portal please print your invoice/receipt and place it in the package.
All shipments are tracked using our prepaid shipping labels. If your package gets lost in transit, please reach out to us! We’re happy to help you navigate the process of locating your package and resolving the issue.